No.

Module

Description

1

Device

Up to 200 devices can be imported each time. To import more than 300 devices, users need to do it in batches.

2

Configuration

Configurations of up to 200 devices can be imported each time. To import configurations of over 200 devices, users need to do it in batches.

3

EXCEL template

For Excel template, only the XLS format is supported.

4

SSID

SSIDs can be made up of numbers, English letters, and “-“.

5

Custom excel template

In an Excel customized template, A to Z columns and 1 to 15 rows are supported.

6

AP

Account-based policies may fail on some models, such as AP680(CD), where they are disabled by default. In this case, users need to batch apply from the Cloud the web-auth acct-update-interval 1 command to enable those policies.

7

SSID reverse sync

The Cloud does not support SSIDs containing special characters. If set on end devices, such SSIDs will fail to be delivered, after synchronization, by the Could.

8

00000JAPAN Wi-Fi

In the Apartment Scenario, if the device goes offline after 00000JAPAN Wi-Fi is enabled, and then goes online after 00000JAPAN Wi-Fi disabled, Cloud will not re-configure the Wi-Fi settings on device. You need to clear 00000JAPAN Wi-Fi configuration manually.

9

AP

In Non-apartment Scenario, please clear the configuration on devices except

AP180 before bring them online; otherwise, the configuration on devices may be conflict with that on Cloud, and the client may not be able to access the Internet.

10

AP

In Non-apartment Scenario, if the working mode (bridge mode or routing mode) of AP180 is different from that on Cloud, the client may not be able to access the Internet.

11

TOPOLOGY

1. Only devices connected to the downlink port of the switch can be detected.

2. Only EG5210-JP, XS-1930J series switches and APs can be displayed in the topology.

3. Only the devices in the same network and subnetwork can be displayed in the topology.

4. DHCP Diagnosis: only supports dynamic IP; the IP address of device can be recognized correctly only after four hours when its address pool range is changed.

5. When the downlink devices of EG5210-JP are offline, they still can be displayed in the topology for 1 hour, but the traffic information of interfaces cannot be displayed. 

6. Loop detection is not supported.

7. RG-HS2310-16GH2GT1XS and RG-HA3515-DG are displayed in the Topology page only when the root node is RG-HS2310-16GH2GT1XS or when the RG-HS2310-16GH2GT1XS is directly connected to EG5210-JP.

12

TOPOLOGY

The uplink ports of some switches cannot be shielded in the topology as the Cloud fails to identify them.

Included:

XS-S1930J-8GT2SFP, XS-S1930J-8GT2SFP-P

XS-S1930J-18GT2SFP, XS-S1930J-18GT2SFP-P

XS-S1930J-24GT4SFP/2GT, XS-S1930J-24GT4SFP/2GT-P

XS-S1930J-48GT4SFP

13

Initial Configuration Template

The template can only be applied to AP180 series access points in Apartment networks.

14

CLI Commands

Only for AP and CAP series products.

15

WPA3-SAE

Only for MA2610 and MA2810 access points in hotel networks.

16

Device Details-Back Up

Only for apartment networks.

17

Network Management

Level 5 subnetwork group is supported.

18

Upgrade Policy

1. Not supported in sub accounts and networks shared by another networks.

2. Only for MA and AP180 series access points.

3. Only one upgrade policy can be configured for a device model.

19

RG-HS2310-16GH2GT1XS

Ruijie JaCS doesn’t support displaying the configurations of G.hn ports as well as delivering configurations to them.

20

Project

Up to 200 projects can be created each time when you use the batch template to create projects.